Eng. John Tanui reaffirms the government's commitment to supporting global BPO and Information Technology Enabled Services (ITES)

Principal Secretary for ICT and Digital Economy, Eng. John Tanui was today the chief guest during the launch of a paper titled "Lessons from India's Success in Tech and Digital Services." during an event hosted by the Friedrich Naumann Foundation at the Sarova Panafric Hotel in Nairobi.
The paper highlights India's journey in Business Process Outsourcing (BPO) growth and offers policy recommendations for countries aspiring to replicate its success. 
Eng. Tanui commended the Friedrich Naumann Foundation for championing comparative learning and dialogue to inform policy and practice. 
In his address, the PS reiterated the government's commitment to supporting global BPO and Information Technology Enabled Services (ITES) further noting that increased international stakeholder engagement reflects confidence in Kenya's position as an emerging hub for digital services.
The launch was attended by notable figures, including Stefan Schott, Project Director and Global Partnership Hub Director; Dr. Santosh Mehrotra, Research Fellow at IZA Institute of Labour Economics and author of the paper; Christoph Hoffman, Member of the German Parliament representing the Free Democratic Party and other senior government officials.